Frequently Asked Questions

Use our FAQs page to answer any queries, if you can't find the answer please use our contact form to send us your question. You may also find the answers to your questions in our Glossary of Services, Terms & Conditions, or in our Privacy Policy.

Use the links below to navigate back to the main Freelancealot.co.uk pages.

Full List of Questions

Questions about Virtual Assistance / Outsourcing: PA, VA, what's it all about?

Questions about how to use our services: How? What? When?

Can I combine several of your services?
What if I have deadlines to keep?
How can I send my document to you?
What file formats do you accept?
I've dicated a speech on my digital recorder, can you transcribe it for me?
I have a manuscript I typed out on my trusty typewriter, I now need to send it to the publisher in digital format. Can you help?
I have a PDF document, but I want a version I can edit in my wordprocessing software. Can you convert PDF documents?
Who owns the copyright if you design our project?
I'd like to have my calls directed to you when I'm in meetings, but I don't want to have to give different numbers to clients.
I need to clean up some speech recordings I've made for a CD-Rom project. Can you do this?
I want to use a song from my favourite artist as theme music for my project. Can you help with obtaining the necessary copyright permission.

Questions about payment facilities, payment terms, etc: Money, Money, Money!

I'm located in Louisiana how do I pay you? (applies to all customers outside the UK).
Can I pay by debit / credit card if I'm in the UK?
What kind of payments do you accept?
Do I have to pay before I get the completed work back?